Question 1

How do I become a member?

Accepted Answer

Register, verify that you work in hospitality by uploading proof of employment, and start your free trial.

Question 2

When am I charged?

Accepted Answer

Only when the free trial ends. We email you beforehand.

Question 3

How do I verify my job?

Accepted Answer

Upload a payslip, contract or work-life certificate (TA2). We review every signup by hand.

Question 4

What if I don't want to pay?

Accepted Answer

You can subscribe to the newsletter only, free, without access to offers.

Question 5

How do I cancel?

Accepted Answer

From My profile → Membership → Cancel. You keep access until the end of the paid period.

Question 6

How do I search and filter?

Accepted Answer

In the app: by neighbourhood, offer type, day, time slot and party size per membership.

Question 7

How do I redeem an offer?

Accepted Answer

Tap "Redeem" and show the 6-digit code to the floor team. You must be at the venue with location on.

Question 8

Can I see my redemptions?

Accepted Answer

Yes, the app keeps your redemption history and last visit.

Question 9

How should I behave?

Accepted Answer

Respectfully when using the app and in every venue. Follow each offer’s conditions.

Question 10

Do I mention I use Tavola?

Accepted Answer

Yes, let the venue know on arrival. No-shows are not acceptable.

Question 11

How do I apply to a job?

Accepted Answer

With "Apply now": attach your CV, a cover note and a short message, straight to the employer.

Question 12

What filters are there?

Accepted Answer

Role type, salary, location, company and keywords.

Question 13

What are member events?

Accepted Answer

Industry tastings, dinners and previews, with limited capacity.

Question 14

Can a non-member attend?

Accepted Answer

Some events are open; others are members-only.

Question 15

How does it work?

Accepted Answer

Share your unique link. When your referral starts a paid subscription, you both get a reward.

Question 16

When does the reward arrive?

Accepted Answer

Once the referral’s subscription is confirmed. "Pending" means they haven’t completed signup yet (expires after 14 days).

Frequently asked questions

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